BENEFICIOS PERCIBIDOS POLO SECTOR DE ALOXAMENTO TURÍSTICO ESPAÑOL DA IMPLANTACIÓN DUN SISTEMA DE XESTIÓN DA CALIDADE

The intense competition between the tourism industries has led companies to inte-grate into their management and quality differentiation strategies, improving the quality of ser-vice which generates positive, measurable results. This article presents the results of the empiri-cal study conducted in...

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Bibliographic Details
Main Authors: JOSÉ ÁLVAREZ GARCÍA, JOSÉ ANTONIO FRAIZ BREA, MARÍA CRUZ DEL RÍO RAMA
Format: Article
Language:English
Published: Universidade de Santiago de Compostela 2012-01-01
Series:Revista Galega de Economía
Online Access:http://www.redalyc.org/articulo.oa?id=39124539003