A Study on the Effects of Waiting Time for Airport Security Screening Service on Passengers’ Emotional Responses and Airport Image

The ultimate purpose of this study was to analyze the effects of perceived waiting time for airport security screening service had on airport image through the medium of passengers’ psychological and emotional responses. For this purpose, a survey was conducted in passengers using Incheon Internatio...

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Bibliographic Details
Main Authors: Mun Hwan Kim, Jin-Woo Park, Yu-Jin Choi
Format: Article
Language:English
Published: MDPI AG 2020-12-01
Series:Sustainability
Subjects:
Online Access:https://www.mdpi.com/2071-1050/12/24/10634