ADKAR MODEL VS. QUALITY MANAGEMENT CHANGE

This research was conducted through different countries to identify dimensions and antecedents of buyer-seller relationships quality. In light of the findings dimensions of relationship quality have emerged: mutual trust, partners’ commitment in the relationship, cooperation and creativity and innov...

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Bibliographic Details
Main Author: Gratiela Dana Boca
Format: Article
Language:English
Published: Dunarea de Jos University of Galati 2013-12-01
Series:Risk in Contemporary Economy
Subjects:
Online Access:http://www.rce.feaa.ugal.ro/images/stories/RCE2013/papers/Boca_Gratiela.pdf