A New Approach for Measuring Cost of Quality Using BSC: A Fuzzy Approach

In today's competitive markets quality as a competitive advantage is important, but quality always comes with price, so cost of quality recognition and proper division has always attracted attention of many researchers in the literature. The related literature show that from the time quality co...

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Bibliographic Details
Main Authors: Abolfazl Kazemi, Vahid Hajipour
Format: Article
Published: Allameh Tabataba'i University Press 2018-04-01
Series:Muṭāli̒āt-i Mudīriyyat-i Ṣan̒atī
Online Access:http://jims.atu.ac.ir/article_8368_237f574343ce6253f3796848e019a9ea.pdf