The development of a questionnaire to measure business process maturity
Purpose: the creation of a questionnaire for business process maturity measurement. Design/Method/Approach. The authors developed a set of items and applied confirmatory factor analysis in order to demonstrate questionnaire validation and reliability. Findings. The model supports prior researc...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Oles Honchar Dnipro National University
2017-12-01
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| Series: | European Journal of Management Issues |
| Subjects: | |
| Online Access: | https://mi-dnu.dp.ua/index.php/MI/article/view/157 |