Efficient Adoption and Assessment of Multiple Process Improvement Reference Models

A variety of reference models such as CMMI, COBIT or ITIL support IT organizations to improve their processes. These process improvement reference models (IRMs) cover different domains such as IT development, IT Services or IT Governance but also share some similarities. As there are organizations t...

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Bibliographic Details
Main Authors: Simona Jeners, Horst Lichter, Carlos Gomez Rosenkranz
Format: Article
Language:English
Published: Wroclaw University of Science and Technology 2013-06-01
Series:e-Informatica Software Engineering Journal
Subjects:
Online Access:http://www.e-informatyka.pl/attach/e-Informatica_-_Volume_7/eInformatica2013Art2.pdf