PERCEPTION OF THE IMPORTANCE TO IMPLEMENT ISO 9001 IN ORGANIZATIONS RELATED TO PEOPLE LINKED TO QUALITY - AN EMPIRICAL STUDY

Quality Management has been one of the most dominating and pervasive managerial approaches all over the world during the last three decades. The questionnaire of this study included different information, of where we can highlight: the perception of the importance having implemented the ISO 9001 sta...

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Bibliographic Details
Main Authors: José Carlos Sá, António Amaral, Luis Barreto, Filipe Carvalho, Gilberto Santos
Format: Article
Language:English
Published: Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia 2019-12-01
Series:International Journal for Quality Research
Subjects:
Online Access:http://ijqr.net/journal/v13-n4/20.pdf