Rostami, F. H., Jahani, M. A., & Mahmoudi, g. (2018). Analysis of Service Quality Gap between Perceptions and Expectations of Service Recipients using SERVQUAL Approach in Selected Hospitals in Golestan Province. Mazandaran University of Medical Sciences.
Chicago Style (17th ed.) CitationRostami, Fatemeh Hoseini, Mohammad Ali Jahani, and gharaman Mahmoudi. Analysis of Service Quality Gap Between Perceptions and Expectations of Service Recipients Using SERVQUAL Approach in Selected Hospitals in Golestan Province. Mazandaran University of Medical Sciences, 2018.
MLA (8th ed.) CitationRostami, Fatemeh Hoseini, et al. Analysis of Service Quality Gap Between Perceptions and Expectations of Service Recipients Using SERVQUAL Approach in Selected Hospitals in Golestan Province. Mazandaran University of Medical Sciences, 2018.