A path analysis study of factors influencing hospital staff perceptions of quality of care factors associated with patient satisfaction and patient experience
Abstract Background Hospital staff are interested in information on patient satisfaction and patient experience that can help them improve quality of care. Staff perceptions of quality of care have been identified as useful proxies when patient data are not available. This study explores the organiz...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
BMC
2017-11-01
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| Series: | BMC Health Services Research |
| Online Access: | http://link.springer.com/article/10.1186/s12913-017-2718-x |