EFQM model implementation in a Portuguese Higher Education Institution

Education sector, and particularly, Higher Education Institutions (HEI), is nowadays an increasingly competitive sector, where the HEI’s success, relies on stakeholder’s recognition, along with their capacity to attract funding, to achieve sustainability.

Bibliographic Details
Main Authors: Santos Ricardo Simões, Abreu António João Pina da Costa Feliciano
Format: Article
Language:English
Published: De Gruyter 2019-03-01
Series:Open Engineering
Subjects:
Online Access:https://doi.org/10.1515/eng-2019-0012