ANALISIS NILAI PELANGGAN TERHADAP KEPUASAN DAN LOYALITAS (Studi Kasus Pada BMT Cengkareng)

This article exposed how customer get value customer in terms of adequated and desired services. For this purpose, the study used SEM method in order to show up the direct relationship among value customer and loyality.Result of the study indicated that customer value has high significant influenced...

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Bibliographic Details
Main Author: Syarifuddin Hasan
Format: Article
Language:English
Published: Universitas Sebelas Maret, Faculty of Agriculture 2017-08-01
Series:Caraka Tani: Journal of Sustainable Agriculture
Subjects:
Online Access:https://jurnal.uns.ac.id/carakatani/article/view/13290