Organizational culture in public institutions and its impact in the process of implementation of total quality management (case of Kosovo)
Total Quality Management (TQM) is a management philosophy and approach, whose importance is growing evermore after the 90s. Kosovo's public institutions for a short time now organise activities as part of an independent state and as such they are facing ahead management challenges which are bec...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
Felix-Verlag
2012-12-01
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Series: | ILIRIA International Review |
Subjects: | |
Online Access: | http://iliriapublications.org/index.php/iir/article/view/157 |