Implementing traditional performance management in the innovative age: A new model for Botswana’s public sector

Background: Public statements on the deteriorating quality of public service in Botswana resulted in the implementation of performance management systems (PMS) in 1999 to restore the public’s confidence in the ability of the public service to deliver quality service. However, this has not yielded th...

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Bibliographic Details
Main Authors: John Bester, Costa Hofisi
Format: Article
Language:English
Published: AOSIS 2020-12-01
Series:Africa’s Public Service Delivery & Performance Review
Subjects:
Online Access:https://apsdpr.org/index.php/apsdpr/article/view/392