Effects of IT Maturity and Freedom of Choice regarding relations between the Service Provider and its clients
The roles of the public servants seem to change towards increased service attitudes influenced by degree of IT Maturity and towards increased degree of problem solving influenced by increased degree of freedom in action. The quality of communication seems to be mainly influenced by the degree of equ...
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| Format: | Article |
| Language: | English |
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International Journal of Business Science and Applied Management
2006-01-01
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| Series: | International Journal of Business Science and Applied Management |
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| Online Access: | http://www.business-and-management.org/download.php?file=2006/1_1--14-24--Solvang.pdf |