A Qualitative Approach to Understanding the Holistic Experience of Psychotherapy Among Clients

Background: The study of the experience of clients across multiple service encounters (or touchpoints) is important from the perspective of service research. Despite the availability of effective psychotherapies, there exists a significant gap in the optimal delivery of such interventions in the com...

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Bibliographic Details
Main Authors: Lee Seng Esmond Seow, Rajeswari Sambasivam, Sherilyn Chang, Mythily Subramaniam, Huixian Sharon Lu, Hanita Ashok Assudani, Chern-Yee Geoffrey Tan, Janhavi Ajit Vaingankar
Format: Article
Language:English
Published: Frontiers Media S.A. 2021-08-01
Series:Frontiers in Psychology
Subjects:
Online Access:https://www.frontiersin.org/articles/10.3389/fpsyg.2021.667303/full