THE ROLE OF EMPLOYEE MOTIVATION ON THE RELATIONSHIP BETWEEN HRM PRACTICES AND SERVICE QUALITY IN HEALTHCARE ORGANIZATION
The human resources management in the healthcare institution is essential to enable the delivery of efficient and effective medical services. This study conducted to investigate how HRM practices can enhance service quality and proposes an integrated framework in which perceived HRM practices are r...
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| Format: | Article |
| Language: | English |
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Universitas Islam Malang
2018-01-01
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| Series: | Jema: Jurnal Ilmiah Bidang Akuntansi dan Manajemen |
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| Online Access: | http://riset.unisma.ac.id/index.php/jema/article/view/782 |