DEVELOPING BUSSINESS AND USER MEASUREMENT OF THE SYSTEM AVAILABILITY

This work presents basic elements of availability measurement methodology in complex technical systems according to business and users aspect. Methodology, which is primarily related to IT1 systems, is applied to and presented as a case study of Information system of Tax administration - DIS 2003. T...

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Bibliographic Details
Main Authors: Dejan Vidojevic, Branislav Jeremic
Format: Article
Language:English
Published: Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia 2007-09-01
Series:International Journal for Quality Research
Subjects:
Online Access:http://www.ijqr.net/journal/v1-n3/2.pdf