ISO 9001:2015 EDITION-MANAGEMENT, QUALITY AND VALUE

The aim of this research is to evaluate, six months after the issuing of ISO 9001:2015, if the 2015 edition has achieved its aims of being in line with modern management and quality management concepts and bring additional value to organizations of all industry and services sectors worldwide. A surv...

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Bibliographic Details
Main Authors: Luís Fonseca, José Pedro Domingues
Format: Article
Language:English
Published: Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia 2017-03-01
Series:International Journal for Quality Research
Subjects:
Online Access:http://www.ijqr.net/journal/v11-n1/9.pdf