Strategic nature of the logistics customer service in the supply chain
Logistics customer service in the supply chain considerably differs from the binary relation described in the literature in which one supplier provides services to scattered recipients. The difference is manifested in the fact that an institutional client in the supply chain has much greater and oft...
| Format: | Article |
|---|---|
| Language: | English |
| Published: |
Poznań School of Logistics
2010-03-01
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| Series: | LogForum |
| Subjects: | |
| Online Access: | http://www.logforum.net/vol6/issue1/no2/6_1_2_10.pdf |