Strategic nature of the logistics customer service in the supply chain

Logistics customer service in the supply chain considerably differs from the binary relation described in the literature in which one supplier provides services to scattered recipients. The difference is manifested in the fact that an institutional client in the supply chain has much greater and oft...

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Bibliographic Details
Format: Article
Language:English
Published: Poznań School of Logistics 2010-03-01
Series:LogForum
Subjects:
Online Access:http://www.logforum.net/vol6/issue1/no2/6_1_2_10.pdf

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