Improving Customers Satisfaction through Significance of Technical Attribute in QFD Studies
Purpose: Quality Function Deployment, (QFD) is a methodology which helps to satisfy customer requirements through the selection of appropriate Technical Attributes (TAs). The rationale of this article is to provide a method lending statistical support to the selection of TAs. The purpose is to det...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
CSRC Publishing
2021-06-01
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| Series: | Journal of Business and Social Review in Emerging Economies |
| Subjects: | |
| Online Access: | http://www.publishing.globalcsrc.org/ojs/index.php/jbsee/article/view/1706 |