An assessment of patient waiting and consultation time in a primary healthcare clinic

Waiting is a common phenomenon in the doctor’s waiting room. The purpose of this audit is to assess patient waiting time and doctor consultation time in a primary healthcare clinic and to formulate strategies for improvement. This audit was conducted at a primary care clinic for 4 weeks using the un...

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Bibliographic Details
Main Authors: Ahmad Baihaqi Azraii, Khairatul Nainey Kamaruddin, Farnaza Ariffin
Format: Article
Language:English
Published: Academy of Family Physicians of Malaysia 2017-04-01
Series:Malaysian Family Physician
Subjects:
Online Access:http://e-mfp.org/wp-content/uploads/2017/04/original-article-2.pdf