Perceived Mental Benefit in Electronic Commerce: Development and Validation
There is no denying that<b> </b>electronic commerce has brought many benefits to consumers. In the competitive market, capturing the benefit that customers perceived will be the best way for the sustainability of online businesses. However, in the context of increasing human life quality...
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Online Access: | https://www.mdpi.com/2071-1050/11/23/6587 |
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doaj-e66ff382cfa340ec8d114b02f227e12e2020-11-25T01:18:31ZengMDPI AGSustainability2071-10502019-11-011123658710.3390/su11236587su11236587Perceived Mental Benefit in Electronic Commerce: Development and ValidationMinh Ha Nguyen0Bui Thanh Khoa1Rectors, Ho Chi Minh City Open University, Ho Chi Minh City 700000, VietnamGraduate School, Ho Chi Minh City Open University, Ho Chi Minh City 700000, VietnamThere is no denying that<b> </b>electronic commerce has brought many benefits to consumers. In the competitive market, capturing the benefit that customers perceived will be the best way for the sustainability of online businesses. However, in the context of increasing human life quality, re-examining the beneficial dimensions of electronic commerce (e-commerce) is a necessity. This study aims to develop and validate a perceived benefit scale of e-commerce concerning the mental viewpoint. The qualitative research and quantitative research method are used according to the development and validation procedure proposed by Churchill in 1979. The research result indicates that the perceived mental benefit of online shopping is in the second-order concept of four dimensions, including perceived shopping enjoyment, perceived social interaction, perceived discreet shopping, and perceived control. Some research and managerial implications are proposed.https://www.mdpi.com/2071-1050/11/23/6587perceived mental benefitperceived shopping enjoymentperceived social interactionperceived discreet shoppingperceived controlelectronic commerce |
collection |
DOAJ |
language |
English |
format |
Article |
sources |
DOAJ |
author |
Minh Ha Nguyen Bui Thanh Khoa |
spellingShingle |
Minh Ha Nguyen Bui Thanh Khoa Perceived Mental Benefit in Electronic Commerce: Development and Validation Sustainability perceived mental benefit perceived shopping enjoyment perceived social interaction perceived discreet shopping perceived control electronic commerce |
author_facet |
Minh Ha Nguyen Bui Thanh Khoa |
author_sort |
Minh Ha Nguyen |
title |
Perceived Mental Benefit in Electronic Commerce: Development and Validation |
title_short |
Perceived Mental Benefit in Electronic Commerce: Development and Validation |
title_full |
Perceived Mental Benefit in Electronic Commerce: Development and Validation |
title_fullStr |
Perceived Mental Benefit in Electronic Commerce: Development and Validation |
title_full_unstemmed |
Perceived Mental Benefit in Electronic Commerce: Development and Validation |
title_sort |
perceived mental benefit in electronic commerce: development and validation |
publisher |
MDPI AG |
series |
Sustainability |
issn |
2071-1050 |
publishDate |
2019-11-01 |
description |
There is no denying that<b> </b>electronic commerce has brought many benefits to consumers. In the competitive market, capturing the benefit that customers perceived will be the best way for the sustainability of online businesses. However, in the context of increasing human life quality, re-examining the beneficial dimensions of electronic commerce (e-commerce) is a necessity. This study aims to develop and validate a perceived benefit scale of e-commerce concerning the mental viewpoint. The qualitative research and quantitative research method are used according to the development and validation procedure proposed by Churchill in 1979. The research result indicates that the perceived mental benefit of online shopping is in the second-order concept of four dimensions, including perceived shopping enjoyment, perceived social interaction, perceived discreet shopping, and perceived control. Some research and managerial implications are proposed. |
topic |
perceived mental benefit perceived shopping enjoyment perceived social interaction perceived discreet shopping perceived control electronic commerce |
url |
https://www.mdpi.com/2071-1050/11/23/6587 |
work_keys_str_mv |
AT minhhanguyen perceivedmentalbenefitinelectroniccommercedevelopmentandvalidation AT buithanhkhoa perceivedmentalbenefitinelectroniccommercedevelopmentandvalidation |
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