THE CONNECTION BETWEEN THE SATISFACTION AND THE PERFORMANCE OF THE TOURISM AGENCY EMPLOYEES. COMPARATIVE STUDY BETWEEN MESSINA (SICILY) AND CONSTANŢA (ROMANIA)

The present paper aims to estimate if there is any correlation between the indices of the satisfaction of the employees who work in small tourism agencies and the indices of performances of the employees. In order to achieve the objective of the present paper, two studies were done in two different...

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Bibliographic Details
Main Author: Irina MISOC
Format: Article
Language:English
Published: Bucharest University of Economic Studies 2015-09-01
Series:Business Excellence and Management
Subjects:
Online Access:http://beman.ase.ro/no53/5_septembrie%202015_Misoc.pdf