Study on the factors and mechanism of B2C online shopping logistics service based on consumer reviews mining

With the rapid development of e-commerce and the change of consumption patterns, more and more consumers are beginning to choose online shopping. Logistics service has become one of the important factors that affects consumer satisfaction of online shopping and restricts the development of e-commerc...

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Bibliographic Details
Main Authors: Ziyu LIU, Lijuan YIN, Qing WANG, Yuheng WANG, Mingxin YANG
Format: Article
Language:zho
Published: Hebei University of Science and Technology 2017-12-01
Series:Journal of Hebei University of Science and Technology
Subjects:
Online Access:http://xuebao.hebust.edu.cn/hbkjdx/ch/reader/create_pdf.aspx?file_no=b201706014&flag=1&journal_