Expert-based evaluation of digitalization and mass customization in the Baltic non-life insurance online platforms
The expansion of online distribution platforms illustrates how non-life insurance companies are shifting to digital and customized personal line insurance products. This research extends previous investigations on digital insurance transformations and customization trends in the European and Baltic...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
IEECA
2021-06-01
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| Series: | Journal of Eastern European and Central Asian Research |
| Subjects: | |
| Online Access: | https://www.ieeca.org/journal/index.php/JEECAR/article/view/644 |