A Cognitive Framework for Knowledge-based Process Design
We propose a framework for redesigning knowledge-intensive business processes that is inspired by the knowledge-based theory of the firm, and based on ideas from cognitive science. It views a business process as a problem-solving task consisting of five phases: recognition, decomposition, planning,...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
International Institute of Informatics and Cybernetics
2003-08-01
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| Series: | Journal of Systemics, Cybernetics and Informatics |
| Subjects: | |
| Online Access: | http://www.iiisci.org/Journal/CV$/sci/pdfs/002351.pdf
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