A NEW APPROACH TO QUALITY ENHANCEMENT: A CASE STUDY

There are a number of approaches for quality improvement that start from previously defined goal and definition of activities which lead to achievement of that goal. In this deterministic approach, risk in quality improvement has constantly been reduced by improvement activities, with relatively li...

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Bibliographic Details
Main Authors: Slavko Arsovski, Zora Arsovski, Miladin Stefanović
Format: Article
Language:English
Published: Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia 2011-12-01
Series:International Journal for Quality Research
Subjects:
Online Access:http://www.ijqr.net/journal/v5-n4/3.pdf