Hotel Guests’ Experience, Satisfaction and Revisit Intentions: An Emerging Market Perspective

This study aimed at investigating the guests’ experience dimensions and their effects on destination marketing bottom lines of satisfaction and revisit intention. This is borne of the overarching importance of customer experience (CX) which has been acknowledged by scholars and practitioners and un...

Full description

Bibliographic Details
Main Authors: Chidera Christian Ugwuanyi, Samuel Ehimen, Joseph Ikechukwu Uduji
Format: Article
Published: AfricaJournals 2021-06-01
Series:African Journal of Hospitality, Tourism and Leisure
Online Access: