Örgütsel Çatışma Yönetiminde Duygusal Zekanın Etkisi: Konaklama İşletmelerinde İşgörenlerin Algılamaları Üzerine Bir Araştırma = The Effects of Emotional İntelligence on Organizational Conflict Management: a Survey on Employees Perceptions in the Hospitality Business
The purpose of this study is to determine results of manager's use of emotional intelligence ability and competencies in managing organizational conflict in hospitality business and evaluations of employee perceptions of them. First the conceptual framework was conducted and then data were gath...
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| Format: | Article |
| Language: | English |
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Dogus University
2010-06-01
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| Series: | Doğuş Üniversitesi Dergisi |
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| Online Access: | http://journal.dogus.edu.tr/index.php/duj/article/view/19 |