AN EMPIRIC STUDY ON THE STORE IMAGE DIMENSIONS IN THE RETAIL SHOE SECTOR UN ESTUDIO EMPÍRICO SOBRE LAS DIMENSIONES DE LA IMAGEN DE TIENDA EN EL SECTOR MINORISTA DE CALZADOS UM ESTUDO EMPÍRICO SOBRE AS DIMENSÕES DA IMAGEM DE LOJA NO VAREJO CALÇADISTA

Considering that the store image is an important marketing tool, which makes possible to identify the attributes with larger influence on  consumers' satisfaction, the objective of the present research was to identify the image that consumers possess of a shoe store. The focus is to present the...

Full description

Bibliographic Details
Main Authors: Tarsis Souza Silva, Janaina de Moura Engracia Giraldi, Helenita R. da Silva Tamashiro
Format: Article
Language:Portuguese
Published: Emerald Publishing 2013-01-01
Series:REGE Revista de Gestão
Subjects:
Online Access:http://www.revistas.usp.br/rege/article/view/49847