The use of proactive communication through knowledge management to create awareness and educate clients on e-banking fraud prevention
Purpose: This study sets out to address the lack of studies to educate clients and create awareness on fraud prevention in this sector, specifically on e-banking fraud that falls into two main categories: phishing/vishing/Smishing and malware practices. Design/methodology/approach: An interpretivis...
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| Format: | Article |
| Language: | English |
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AOSIS
2020-10-01
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| Series: | South African Journal of Business Management |
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| Online Access: | https://sajbm.org/index.php/sajbm/article/view/1941 |