EL CLIENTE COMO FACTOR PRIMORDIAL EN LA CADENA DE SUMINISTRO ENFOQUE EN SERVICIO AL CLIENTE DESDE LOS PROVEEDORES
In this document we focused on how does suppliers (SMEs, producers and trading beef meat in Bogotá D.C) work with the customer services in the logistic point of view. This information was obtained by Likert questionnaires with fifty-two quiestions about the three phases of customer service (pre-tr...
| Main Authors: | , , |
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| Format: | Article |
| Language: | Spanish |
| Published: |
Corporación Universitaria Republicana
2016-07-01
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| Series: | Revista Ingeniería, Matemáticas y Ciencias de la Información |
| Subjects: | |
| Online Access: | http://ojs.urepublicana.edu.co/index.php/ingenieria/article/view/324/293 |