A telephone assessment and advice service within an ED physiotherapy clinic: a single-site quality improvement cohort study

A telephone assessment and advice service within an ED physiotherapy clinic: a single-site quality improvement cohort study

Abstract Background In response to issues with timely access and high non-attendance rates for Emergency Department (ED) physiotherapy, a telephone assessment and advice service was evaluated as part of a quality improvement project. This telehealth option requires minimal resources, with the added...

Full description

Bibliographic Details
Main Authors: Marie Kelly, Anna Higgins, Adrian Murphy, Karen McCreesh
Format: Article
Language:English
Published: BMC 2021-02-01
Series:Archives of Physiotherapy
Subjects:
Musculoskeletal
Non-attendance
Telephone triage
Timely access
Satisfaction
Online Access:https://doi.org/10.1186/s40945-020-00098-4

Internet

https://doi.org/10.1186/s40945-020-00098-4

Similar Items