ASSESSING THE SERVICES QUALITY: EXPECTATIONS AND PERCEPTIONS OF PATIENTS RECEIVING PHYSIOTHERAPY SERVICES AT TEACHING HOSPITALS IN LAHORE, PAKISTAN
OBJECTIVES: To assess the quality of physiotherapy services and patients’ satisfaction based on Service Quality (SERVQUAL) at teaching hospitals in Lahore, Pakistan. METHODS: This observational cross-sectional study was conducted from October 2018 to January 2019, on outpatients in teaching hospital...
| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Khyber Medical University
2020-06-01
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| Series: | Khyber Medical University Journal |
| Subjects: | |
| Online Access: | https://www.kmuj.kmu.edu.pk/article/view/19445 |