Educational sevices quality assessment methods classification
Comprehensive analyses of different scaling technique to be used for high education service quality estimation are provided. The most well-known scaling techniques have been described with simple illustrating example. The Likert scaling approach has been pointed out as the more suitable approach for...
| Main Authors: | , |
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| Format: | Article |
| Language: | Russian |
| Published: |
Educational institution «Belarusian State University of Informatics and Radioelectronics»
2019-06-01
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| Series: | Doklady Belorusskogo gosudarstvennogo universiteta informatiki i radioèlektroniki |
| Subjects: | |
| Online Access: | https://doklady.bsuir.by/jour/article/view/203 |