When Saying Sorry May Not Help: The Impact of Apologies on Social Rejections

If you have to socially reject someone, will it help to apologize? Social rejection is a painful emotional experience for targets, yet research has been silent on recommendations for rejectors. Across three sets of studies, apologies increased hurt feelings and the need to express forgiveness but di...

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Bibliographic Details
Main Authors: Gili Freedman, Erin M. Burgoon, Jason D. Ferrell, James W. Pennebaker, Jennifer S. Beer
Format: Article
Language:English
Published: Frontiers Media S.A. 2017-08-01
Series:Frontiers in Psychology
Subjects:
Online Access:http://journal.frontiersin.org/article/10.3389/fpsyg.2017.01375/full