The Influence of Hotel Customer Demographics Differences on Customer Perceptions
The aim of this research was to build a conceptual model by analyzing the influence of customer demographics (age, gender, status, culture and profession) on guest perceptions (customer perceived value, perceived fairness, willingness to pay) of hotel room prices during the COVID-19 pandemic. The re...
Main Authors: | , , , , |
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Format: | Article |
Language: | English |
Published: |
AfricaJournals
2021-08-01
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Series: | African Journal of Hospitality, Tourism and Leisure |
Subjects: | |
Online Access: | https://www.ajhtl.com/uploads/7/1/6/3/7163688/article_6_10_3_863-880.pdf |