The cost of banking services and the technical efficiency of a South African bank
Does the performance of one of the four largest banks in South Africa justify the customers’ complaints about the higher bank fees? Data Envelopment Analysis (DEA) was used to estimate the technical efficiency and returns to scale of one of the largest banks in South Africa. The intermediation appro...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
AOSIS
2008-04-01
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| Series: | The Journal for Transdisciplinary Research in Southern Africa |
| Subjects: | |
| Online Access: | http://www.td-sa.net/index.php/td/article/view/160 |