Measuring efficiency in the Croatian customs service: a data envelopment analysis approach
The concept of efficiency in the public services is more complex than the concept of efficiency in the private, profit-oriented sector. Consequently, the measurement of efficiency in the public services is very complex and implies more effort in the identification of relevant outputs and inputs. One...
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| Format: | Article |
| Language: | English |
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Institute of Public Finance
2012-06-01
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| Series: | Financial Theory and Practice |
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| Online Access: | http://www.ijf.hr/upload/files/file/FTP/2012/2/benazic.pdf |