The Role of Stakeholder Relationship Management Crisis Management Processes within the Hotel Industry in a Tourism Context
Rates of worldwide environmental, social, technological and other crises are perceived to be constantly increasing - if nothing else due to almost instant broadcasting by media and internet. The Tourism Industry is especially vulnerable to such crises as numerous Stakeholder Groups on the one hand a...
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Format: | Article |
Language: | English |
Published: |
Sprint Investify
2015-04-01
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Series: | Expert Journal of Business and Management |
Subjects: | |
Online Access: | http://business.expertjournals.com/wp-content/uploads/EJBM_304_zech27-37.pdf |