PENGARUH NILAI PELANGGAN, FASILITAS DAN KEPUASAN PELANGGAN TERHADAP LOYALITAS PELANGGAN DI D’LADIES PADANG

This study aims to determine the effect of customer value, facilities and customer satisfaction to customer loyalty in D'Ladies Padang. The population in this study are still active members to gymnastics to D'Ladies are some 134 members. Samples taken a number of 100 members. The sampl...

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Bibliographic Details
Main Author: Yulna Dewita Hia
Format: Article
Language:Indonesian
Published: STKIP PGRI Sumatera Barat 2016-10-01
Series:Economica
Subjects:
Online Access:http://ejournal.stkip-pgri-sumbar.ac.id/index.php/economica/article/view/1202/689