The mediating role of brand credibility on celebrity credibility in building brand equity and immutable customer relationship

This study examines the role of celebrity credibility in building brand equity and relationship continuity using brand credibility as a mediator. The experience of smartphone use is considered a moderator. This study included a survey of 376 select participants. The model is tested using structural...

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Bibliographic Details
Main Authors: Ramendra Pratap Singh, Neelotpaul Banerjee
Format: Article
Language:English
Published: Elsevier 2021-06-01
Series:IIMB Management Review
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S0970389621000252