An exploration study on detecting important factors influencing brand loyalty in retail stores

Brand loyalty is one of the most important factors influencing on the success of retail stores. Many retail stores in the field of sport shoes in city of Tehran, Iran are facing tight competition and there seems to be that only stores with loyal customers could survive. In this paper, we present an...

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Bibliographic Details
Main Authors: Naser Azad, Hanieh Kasehchi, Hamed Asgari, Hamid Bagheri
Format: Article
Language:English
Published: Growing Science 2014-01-01
Series:Decision Science Letters
Subjects:
Online Access:http://www.growingscience.com/dsl/Vol3/dsl_2013_34.pdf