A simulation study of outpatient scheduling with multiple providers and a single device

Effective outpatient appointment scheduling aims at reducing patient waiting time and operational costs, and improving resource utilization, especially given the stochastic nature of patient arrivals. Unlike many western developed countries, China faces challenges due to imperfect appointment system...

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Bibliographic Details
Main Authors: Xiao-Dan Wu, Mohammad T. Khasawneh, Dian-Min Yue, Ya-Nan Chu, Zhan-Ting Gao
Format: Article
Language:English
Published: Atlantis Press 2014-07-01
Series:International Journal of Computational Intelligence Systems
Subjects:
Online Access:https://www.atlantis-press.com/article/25868566.pdf