Patient Relationship Management: A CRM Approach to Patient Care
In the business world, customer relationship management is used to retain customer loyalty in order to increase revenue. Healthcare organizations can build the same kind of relationship with patients, and it can also offer more tangible benefits. The first benefit is by using the same hospital a pat...
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| Format: | Article |
| Language: | English |
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IJHCR Publication
2019-02-01
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| Series: | International Journal of Health and Clinical Research |
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| Online Access: | http://ijhcr.com/index.php/ijhcr/article/view/19/21 |