Business process redesign: an action research
Abstract: The improvement of business processes is considered important to support companies’ competitiveness and sustainability, therefore, being highlighted in the academic community. In this way, the improvement of the organizational processes can be achieved through the business process redesign...
Main Authors: | , , , |
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Format: | Article |
Language: | Portuguese |
Published: |
Universidade Federal de São Carlos
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Series: | Gestão & Produção |
Subjects: | |
Online Access: | http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0104-530X2020000200210&lng=en&tlng=en |