Business process redesign: an action research

Business process redesign: an action research

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Abstract: The improvement of business processes is considered important to support companies’ competitiveness and sustainability, therefore, being highlighted in the academic community. In this way, the improvement of the organizational processes can be achieved through the business process redesign...

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Bibliographic Details
Main Authors:	Janaina Silveira Vizzon, Luiz Felipe Roris Rodriguez Scavarda do Carmo, Paula Santos Ceryno, Luiza Fiorencio
Format:	Article
Language:	Portuguese
Published:	Universidade Federal de São Carlos
Series:	Gestão & Produção
Subjects:	operations management logistics warehouse business process
Online Access:	http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0104-530X2020000200210&lng=en&tlng=en

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