Assessment of customer satisfaction with logistics service in the light of the results of the research

In an era of rapidly growing competition logistic customer service is growing increasingly important and is becoming a substantial factor in the success of companies operating in the market. Therefore, it is necessary to improve the components affecting the quality of customer service. Taking approp...

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Bibliographic Details
Main Authors: Kułyk Piotr, Michałowska Mariola, Kotylak Sławomir
Format: Article
Language:English
Published: Sciendo 2017-05-01
Series:Management
Subjects:
Online Access:http://www.degruyter.com/view/j/manment.2017.21.issue-1/manment-2015-0089/manment-2015-0089.xml?format=INT