The effects of business process management on improvement of firm performances

The main purpose of this paper is to explore the acceptance of the business process orientation (BPO) in management practice of Serbian companies. The paper investigates the effects of business process management (BPM) on organizational performances. The empirical research was conducted on a sample...

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Bibliographic Details
Main Authors: Kahrović Ernad I., Krstić Bojan D.
Format: Article
Language:English
Published: Economics institute, Belgrade 2015-01-01
Series:Industrija
Subjects:
Online Access:http://scindeks-clanci.ceon.rs/data/pdf/0350-0373/2015/0350-03731504067K.pdf